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Terms of Service

Last updated: July 14, 2025

Agreement to Terms

By using InterlinkCRM, you agree to be bound by these Terms of Service.

These Terms of Service ("Terms") govern your use of InterlinkCRM, a customer relationship management platform operated by Interlink Advertising Limited ("we," "us," or "our"). By accessing or using our service, you agree to be bound by these Terms.

Service Description

InterlinkCRM Platform

InterlinkCRM is a comprehensive customer relationship management platform that provides tools for sales management, customer tracking, project management, analytics, and business automation.

Features Include

  • Contact and customer management
  • Sales pipeline tracking
  • Project management and task tracking
  • Analytics and reporting
  • Email automation and marketing
  • Team collaboration tools
  • API access and integrations

User Accounts and Responsibilities

Account Creation

You must provide accurate and complete information when creating your account. You are responsible for maintaining the security of your account credentials.

Acceptable Use

You agree to use InterlinkCRM only for lawful purposes and in accordance with these Terms. You must not:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit harmful or malicious content
  • Attempt to gain unauthorized access to our systems
  • Use the service for spam or unsolicited communications

Data Responsibility

You are responsible for the accuracy and legality of all data you input into the system. You must have proper authorization to use and store any customer data.

Payment Terms and Billing

Subscription Plans

InterlinkCRM offers various subscription plans with different features and pricing. Current pricing is available on our pricing page.

Billing and Payments

  • Subscription fees are billed in advance on a monthly or annual basis
  • All payments are due immediately upon billing
  • Failure to pay may result in service suspension
  • Refunds are subject to our refund policy

Price Changes

We reserve the right to modify our pricing with 30 days' notice. Existing subscriptions will be grandfathered at their current rate until renewal.

Intellectual Property Rights

Our Rights

InterlinkCRM and all related technologies, trademarks, and content are owned by Interlink Advertising Limited. You are granted a limited license to use our service.

Your Data

You retain ownership of all data you input into InterlinkCRM. We do not claim ownership of your customer data or business information.

License to Use

You grant us a limited license to process, store, and backup your data as necessary to provide our services.

Service Availability and Support

Uptime

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We may perform maintenance that temporarily affects availability.

Support

Technical support is provided based on your subscription plan. Support channels include email, chat, and phone support for premium plans.

Data Backup

We perform regular backups of your data, but you are responsible for maintaining your own backups of critical information.

Limitation of Liability

Service Disclaimers

InterlinkCRM is provided "as is" without warranties of any kind. We do not guarantee that the service will be error-free or continuously available.

Liability Limits

Our liability is limited to the amount you paid for the service in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

Indemnification

You agree to indemnify and hold harmless Interlink Advertising Limited from any claims arising from your use of the service or violation of these Terms.

Termination

Termination by You

You may terminate your account at any time through your account settings or by contacting support. Termination will be effective at the end of your current billing period.

Termination by Us

We may terminate your account for violation of these Terms, non-payment, or other legitimate business reasons with appropriate notice.

Data Retention

Upon termination, we will retain your data for 30 days to allow for account reactivation. After this period, data will be permanently deleted.

Governing Law and Disputes

Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

Dispute Resolution

We encourage resolving disputes through direct communication. If necessary, disputes may be resolved through binding arbitration.

Contact Information

Questions About These Terms

If you have questions about these Terms of Service, please contact our legal team:

Interlink Advertising Limited

27 Old Gloucester Street

London, WC1N 3AX, United Kingdom

Company No: 05431902

VAT No: GB132978001

support@interlinkcrm.com

0845 838 1877

Changes to These Terms

We may update these Terms of Service from time to time. We will notify you of any material changes by posting the updated Terms on this page and updating the "last updated" date. Your continued use of our service after any changes constitutes acceptance of the new Terms.